Stats
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📈 Daily trend
🏆 Top Products
🚚 Top Vendors
🗂️ Top Collections
📣 Meta Ads
🏆 Top campaigns by spend
📍 Where sales come from
🔥 Restock soon — running low
💤 Not selling — last 30 days
Customers
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💎 VVIP — 50,000+ EGP spent
👑 VIP — 5+ orders or 20,000+ EGP spent (under the VVIP tier)
🆕 New — first order in the last 14 days
😴 Win-back — has ordered before, but not in 60+ days
⚠️ Risky — cancels 30%+ of orders (2+ cancellations), or 2+ refunds (or refunds 25%+ of orders), or a low Bosta reliability score / 2+ Bosta returns
🏷️ Blocklist — a tag you add manually to known problem customers
👑 VIP — 5+ orders or 20,000+ EGP spent (under the VVIP tier)
🆕 New — first order in the last 14 days
😴 Win-back — has ordered before, but not in 60+ days
⚠️ Risky — cancels 30%+ of orders (2+ cancellations), or 2+ refunds (or refunds 25%+ of orders), or a low Bosta reliability score / 2+ Bosta returns
🏷️ Blocklist — a tag you add manually to known problem customers
| Customer | Flags | Orders | Spent | Last order |
|---|
Orders
| Order | Status | Courier | Updated |
|---|
Couriers
💰 Held money (cash + instapay) — since last 9am handover
📦 Deliveries by courier
⚠️ Cancelled / No Answer / Postponed
📦 Bosta — delivery performance
↩︎ Top return reasons
📍 Bosta deliveries by zone
Feedback
🥧 Sentiment breakdown
💬 Comments