Stats
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Daily trend
Top Products
Top Vendors
Top Collections
Meta Ads
Top campaigns by spend
Where sales come from
Restock soon — running low
Newly out of stock — was selling this month
Not selling — last 30 days
Customers
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💎 VVIP — 50,000+ EGP spent
👑 VIP — 5+ orders or 20,000+ EGP spent (under the VVIP tier)
🆕 New — first order in the last 14 days
😴 Win-back — has ordered before, but not in 60+ days
⚠️ Risky — cancels 30%+ of orders (2+ cancellations), or 2+ refunds (or refunds 25%+ of orders), or a low Bosta reliability score / 2+ Bosta returns
🏷️ Blocklist — a tag you add manually to known problem customers
👑 VIP — 5+ orders or 20,000+ EGP spent (under the VVIP tier)
🆕 New — first order in the last 14 days
😴 Win-back — has ordered before, but not in 60+ days
⚠️ Risky — cancels 30%+ of orders (2+ cancellations), or 2+ refunds (or refunds 25%+ of orders), or a low Bosta reliability score / 2+ Bosta returns
🏷️ Blocklist — a tag you add manually to known problem customers
| Customer | Flags | Orders | Spent | Last order |
|---|
Orders
| Order | Status | Courier | Updated |
|---|
Couriers
Driver dashboard — follows the period above · holding & out-now are live
Cancelled / No Answer / Postponed
Bosta — delivery performance
Top return reasons
Bosta deliveries by zone
Finance
Profit & loss
Net profit by month
Manual costs — salaries, rent, packaging…
Cashflow — actual money moved (buying stock ≠ cost of goods sold)
Feedback
Sentiment breakdown
Comments